Captive shared service centres, BPO operations and hybrid models play an important role in Portugal. The Business Service Centre industry grew almost from scratch and witnessed an impressive growth in the last decade.
FDI has been the trigger to this progression as the country offers several key attributes: STEM-oriented workforce, language diversity, regular flight connections to major destinations in Europe and quality, safety and healthy way of living.
In this comprehensive survey of the Business Service Centres in Portugal, created in partnership with IDC Portugal, you'll find the existing BSC footprint, its main capabilities and its enormous potential for the future.